A succinct reference to one hundred top etiquette questions counsels readers on the most appropriate ways to handle such situations as saying no to difficult requests, receiving an undesirable gift, and managing rude people. 15,000 first printing.

A succinct reference to one hundred top etiquette questions counsels readers on the most appropriate ways to handle such situations as saying no to difficult requests, receiving an undesirable gift, and managing rude people. 15,000 first printing.